Patient Access Representative - Emergency Department
Job in
Newport News, Virginia, 23600, USA
Listed on 2026-01-19
Listing for:
Riverside Medical Group.
Full Time
position Listed on 2026-01-19
Job specializations:
-
Healthcare
Healthcare Administration, Medical Receptionist, Healthcare Management
Job Description & How to Apply Below
Riverside Regional Medical Center - Newport News, Virginia time type:
Part time posted on:
Posted Todayjob requisition :
Newport News, Virginia
** Overview
* * Responsible for registration of all patient types within their department. Works daily reports and account work queues to ensure the integrity of registration data. The Patient Access representative is responsible for the delivery of critical components of the Revenue Cycle; understanding regulatory compliance, maintaining patient safety through correct patient identification practices, and providing excellent customer service.
** What you will do
*** Obtains or validates patient information and registers patients into the software system, while providing a high level of customer service.
* Ensures all necessary demographic and financial data are obtained and documented into the system.
* Maintains patient safety through the correct patient identification practices. Maintains strict confidentiality in all matters relating to patient PHI.
* Works daily reports and account work queues to ensure the integrity of the registration data.
* Handles patient inquires related to registration.
* Calculates payment information, accepts funds and credit accounts accordingly for Time of Service collections.
* Ensures EMTALA rules and regulations are strictly adhered to when registering patients through the ED and Obstetrics.
* Completes forms and collects documents as needed based on the registration type.
** Qualifications*
* ** Education
* ** High School Diploma or GED, (Required)
** Experience
* ** 1 year Billing/Customer Service/Patient Registration (Preferred)
** Licenses and Certifications
*** Certified Healthcare Access Associate (CHAA) - National Association of Healthcare Access Management (NAHAM) within 1 Year (Preferred)
To learn more about being a team member with Riverside Health System visit us at .If loving your work is important to you, consider a career joining our team, you can make a difference in people's lives. Our mission is to care for others as we would care for those we love. We extend that sense of caring to every patient, resident and customer, as well as to each member of our team.
We offer care at all stages of life, in hundreds of locations, giving you room to grow your career, along with great benefits and perks.
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