Referral Coordinator

Referral Coordinator page is loaded## Referral Coordinator remote type:
Hybrid Remote/Onsite locations:
Riverside Regional Medical Center - Medical Office Building - Newport News, Virginia time type:
Full time posted on:
Posted Todayjob requisition :
Newport News, Virginia  
** Overview
* * Works under the supervision of the Manager/Director. Primarily responsible for the benefit collection/authorizations of patient scheduled appointments with therapists. Coordinating completion for insurance mandated referrals and authorizations in a timely fashion prior to the date of service, updating patient chart records with necessary referral information, flagging, and faxing appropriate medical records, contacting patients via telephone, and communicating appointment preparation details.

Responsible for communicating with insurance payers' specific benefits pertaining to outpatient therapy. Works with patient access staff to provide relevant authorization information.

** What you will do*
* * Coordinates and obtains timely insurance referrals/authorizations to ensure quality patient care. Educates patient regarding protocol for tests/appointments.
* Keeps up to date on referral criteria by reviewing updates from insurance carriers and attending training. Recommends to office manager any process improvements needed to improve quality of service. Maintains a clean and orderly work area.
* Processes physician and patient requests for referrals in a timely manner. Responds appropriately and timely to patient calls.  
** Qualifications*
* ** Education*
* * High School Diploma or GED, (Preferred)  
** Experience*
* * 1 year Medical office experience (Preferred)
To learn more about being a team member with Riverside Health System visit us at .If loving your work is important to you, consider a career  joining our team, you can make a difference in people's lives. Our mission is to care for others as we would care for those we love. We extend that sense of caring to every patient, resident and customer, as well as to each member of our team.

We offer care at all stages of life, in hundreds of locations, giving you room to grow your career, along with great benefits and perks.
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