Salesforce Product Manager- on site in Newport News, VA

Imagine being part of a company where your growth is valued and your journey is supported. Imagine yourself at Langley Federal Credit Union, where we're dedicated to shaping a meaningful path together. You belong at Langley.

Langley Federal Credit Union is one of the 100 largest credit unions in the United States with over $5B in assets and over 400,000 members. We are constantly growing and have recently expanded to neighboring states and other parts of Virginia.

Langley is committed to being the best place you will ever work, and it all begins with our comprehensive employee benefits package, which includes affordable medical, dental, and vision plans in addition to:

• Educational Assistance, encompassing books, lab fees, registration costs, and more.
• Support for Student Loan Repayment.
• Abundant Career Growth Opportunities.

• Generous Paid Vacation that starts accumulating from day one, progressively increasing with every five years of service, up to a maximum cap.
• Celebrate 13 Paid Holidays, including your birthday and the day following Thanksgiving; enjoy Floating Holidays too.
• Paid Sick Time for all team members.

• Highly competitive 401K plan featuring a 6% company match, with immediate vesting and a ROTH IRA option.
• Company-covered short- and long-term disability insurance.
• Complimentary Life Insurance and the choice of additional Voluntary Life Insurance.
• Flexible Health Care and Dependent Care benefits.

Langley Federal Credit Union is currently hiring for a Full Time Salesforce Product Manager to work on-site from our Newport News corporate office, located in Newport News, VA. THIS IS NOT A REMOTE POSITION.

• Independently leverages research, business and market intelligence, and data-driven insights to identify opportunities, propose solutions, create and maintain roadmaps, and improve performance.
• Translates technology products and experience opportunities into initiatives and drives the execution strategy development.
• Champions and drives technology & experience opportunities from idea to validation and implementation, collaborating with all relevant stakeholders or SMEs (Business, UX, Technology, Ops, Marketing, etc.).
• Leads the development of business case artifacts and hypothesis for scoping and prioritization of efforts.
• Drives strategies and initiatives that maximize Langley's investment in Salesforce, ensuring the platform delivers measurable value, efficiency, and business alignment.
• Serves as a financial services and Salesforce subject matter expert throughout the development lifecycle from idea through launch and optimization.
• Prepares compelling presentations and other forms of communication to present and communicate complex concepts to a diverse audience.
• Guides small, matrixed teams in identifying new opportunities, balancing priorities, and making trade-offs to ensure value delivery.
• Maintains and prioritizes the Salesforce project backlog, ensuring the highest priority initiatives are prioritized while ensuring alignment with business goals and platform ROI.
• Leads weekly scrum and daily standups as needed to ensure effective alignment, communication and collaboration.
• Leads stakeholder meetings to communicate product updates and solicit feedback.
• Makes autonomous decisions swiftly and thoughtfully to move delivery forward in alignment with overall product vision and strategy.
• Analyzes user feedback and other data to identify practical solutions that enhance platform impact.
• Collaborates across business units to champion platform adoption and value creation, regardless of organizational structures while advocating for the benefit of the member.
• Ensures all platform changes and enhancements align with Langley's risk and regulatory requirements; proactively escalates concerns as needed.

• Bachelor's degree or equivalent education and related experience required.
• Salesforce certification required including one or more of the following:
  Financial Services Cloud, Service Cloud Consultant, Sales Cloud Consultant, Platform Strategy Designer, Platform User Experience Designer, Salesforce…