Information Technology System Administrator

IT System Administrator

The Richmond Group USA has been engaged in a search for a well‑rounded IT System Administrator to join a global, privately‑owned specialty products manufacturer and distributor. The industry leader is successful and growing—doubling the size of its U.S. business since 2021 and delivering ~10% growth this year even amid tariffs. You’ll be part of a strong work culture with no nights or weekends, and the company is already planning to expand its facility footprint to support continued growth.

In this role, you will own on‑site IS/IT support for the North American operation while aligning with high‑level strategies from HQ in Europe. You’ll procure, configure, and support Windows desktops/laptops and peripherals (printers, scanners); deploy and maintain physical/virtual servers (VMware ESXi) across Windows Server and Debian Linux; manage backup/replication (Veeam); and maintain network infrastructure (managed switches, VLAN L2/L3 segmentation, WLAN, monitoring/diagnostics, SD‑WAN redundancy/failover, Forti Gate firewalls, and VPN tunneling for site‑to‑site and remote access).

You’ll support user accounts (locally and with the Corporate IT team), conference room A/V, and facility technology services (security/surveillance, entry systems, environmental sensors, vendor‑managed ERP—Sage 300), while enforcing security best practices, documenting systems, managing inventory/lifecycle, collaborating with remote teams, and traveling occasionally to the European HQ for training.

• Own on‑site IS/IT support for North America.
• Procure, configure, and support Windows desktops/laptops and peripherals.
• Deploy and maintain physical/virtual servers on VMware ESXi across Windows Server and Debian Linux.
• Manage backup/replication with Veeam.
• Maintain network infrastructure: managed switches, VLAN L2/L3, WLAN, SD‑WAN, Forti Gate firewalls, VPN.
• Support user accounts (local and corporate).
• Manage conference‑room A/V and facility technology services.
• Enforce security best practices, document systems, and manage inventory/lifecycle.
• Collaborate with remote teams and travel occasionally to European HQ for training.

• 5+ years in IT Support/Administration.
• Strong Windows/Server, Debian Linux, Microsoft 365/Azure, networking (TCP/IP, DNS, DHCP, VPN), and security practices.
• Excellent customer service.

• CCNA, Security+, Network+, CISSP, AWS CCP, Azure Fundamentals (or higher).

Please note that candidates for this position must be legally authorized to work in the U.S. without current or future sponsorship to be considered for employment.

All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

Mid‑Senior level

Full‑time

Information Technology, Distribution, and Manufacturing

Norfolk, VA – $ – $