Business Systems Analyst

People Tec is currently seeking a Business Systems Analyst
to support our Fort Eustis, VA location.

People Tec is seeking a Business Systems Analyst to support a U.S. Army customer in the Fort Eustis, Virginia area. This role combines Microsoft 365 and SharePoint solution development, government customer requirements gathering, Army systems of record, business process improvement, and program operations support.

The analyst will independently facilitate customer working sessions, document functional and system requirements, and translate operational needs into practical information management and workflow solutions. Responsibilities include configuring SharePoint, supporting authorized activities in Army systems of record, validating data, developing technical documentation, and supporting quality and compliance activities. The successful candidate will work across technical and functional teams and support solutions from requirements discovery through implementation and sustainment.

The ideal candidate will have experience working in a complex government or DoW environment and be comfortable operating at the intersection of information technology, systems engineering, operations, requirements management, quality assurance, and process improvement.

Duties:

Requirements Gathering and Business Analysis

• Plan and lead requirements gathering sessions, stakeholder interviews, and working groups with government customers to define operational needs, challenges, priorities, and desired capabilities.
• Elicit, analyze, document, and manage business, functional, and system requirements; clarify business rules, dependencies, constraints, and acceptance criteria with stakeholders.
• Map current and proposed processes, identify gaps, and translate customer requirements into system specifications, workflow designs, and actionable implementation tasks.
• Coordinate with technical personnel and functional experts to evaluate solutions, resolve requirements questions, and document customer decisions and changes.
• Support implementation, troubleshooting, testing, user acceptance testing (UAT), and validation of solutions against approved requirements.

Microsoft 365 and Share Point

• Develop, configure, maintain, and improve Microsoft SharePoint sites, pages, lists, document libraries, forms, and workflows supporting customer operations.
• Use Microsoft 365 tools, including Teams, Excel, Word, PowerPoint, and Outlook, to support collaboration, data analysis, reporting, documentation, and stakeholder communication.
• Develop and maintain automated business processes, approval workflows, notifications, and tracking solutions using customer-approved tools.
• Administer SharePoint permissions and security groups within assigned authority; process access requests, coordinate approvals, and perform periodic access reviews.
• Review content, storage, and records to support retention, archival, and data cleanup requirements; identify and coordinate resolution of system deficiencies and access issues.

Army Systems of Record and Data Management

• Use designated Army systems of record to support authorized customer transactions, information retrieval, reporting, and recurring operational processes.
• Retrieve, enter, update, import, and validate data within assigned systems as authorized by customer procedures and role-based permissions.
• Reconcile system data and reports, identify discrepancies or missing information, and coordinate corrections with responsible personnel.
• Document data sources, definitions, process dependencies, and system limitations to support accurate requirements and reliable information products.
• Follow applicable access, information security, records management, and data handling requirements when using Army systems…