Billing Assistant

Department: CSG - Business Operations (Audit / Risk / Client Account Management / Finance / People / Procurement / Property and Facilities / Sales and BD / IT)

Employment Type: Permanent

Location: Newport

We have an exciting opportunity for a Billing Assistant to join our Billing team within CSG Finance Service Centre on a permanent basis, reporting directly into the Billing Supervisor, the main responsibility of the Billing Assistant will be to work as part of the Billing team in achieving accurate billing and achieve the firms billing targets. A typical day will involve liaising with partners and lawyers to resolve billing queries, updating and amending file data to ensure correct billing and processing proformas.

All elements of the billing team work together to ensure efficient billing and matter management. This is a hybrid role connected to our Newport and/or Birmingham office, therefore you will need to ensure that you are able to attend one of these office when needed.

• Responsibility for the billing of specific service lines / clients
• Liaising and building excellent working relationships with all levels
• Understanding the billing and data requirements to ensure effective and accurate billing
• Sourcing and adding missing data to ensure accurate billing
• Prompt query resolution, raising credit notes and reversals
• Processing high volumes of invoices
• Preparing excel bordereaux bill schedules and accompanying bill documents
• Updating matter data
• Investigating errors on billing guides to ensure overall compliance with client billing protocols, VAT charges and billing templates.
• Handle confidential information in line with the firms data security protocols.

Essential

• Professional, self-motivated and positive, able to demonstrate:
• Experience in a finance function gained in professional services, preferably a law firm
• Confident manner and personal impact to command the respect of partners
• Flexible
• Ability to prioritise and meet deadlines
• Ability to work as part of a team
• Ability to work unsupervised and on one's own initiative
• Good written and verbal communication skills
• Highly PC literate with strong systems skills, particularly in Excel, Ideally in 3E and Paperless (or similar).
• Demonstrates alignment with the Firm’s Cultural Principles (Clear, Creative, Determined and Supportive).

Preferred

• Knowledge of Solicitors Accounts Rules and VAT for law firms billing

Ebilling portals and experience

• High levels of flexibility and a great work life balance -
• A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)
• Opportunities for growth and progression including professional funding
• In person and remote social events
• Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities

We are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive). If you are excited about this role and being part of our culture, but your past experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!