Recruitment Assistant

Do you have exceptional customer service skills and are you looking for a role where you can really demonstrate them?

At Sopra Steria, within our Transformative Business Services (TBS) team, we’re looking for Administrators to support our busy recruitment function working with high-profile Government clients. You’ll play a key part in delivering a smooth, professional experience for candidates and stakeholders, while building strong relationships and keeping things running efficiently behind the scenes.

This is a 12-month fixed term contract and follows a hybrid working model. You will be based in our Newport office two days per week, on Monday and Tuesday, with the remaining days worked from home.

What you’ll be doing:

• Managing high-volume recruitment activity in a fast-paced environment, supporting candidates through processes such as online testing, allocations, medical fitness checks and interview scheduling.
• Supporting recruitment campaigns by communicating with successful candidates about start dates, training arrangements and next steps.
• Acting as a first point of contact for candidates and stakeholders, handling inbound queries by phone and email in a professional and helpful way.
• Processing work in line with agreed procedures, business rules and scripts, meeting defined quality standards.
• Maintaining accurate and up-to-date records on databases and manua...