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Customer & Quality Assistant

Job in Newport, Newport County, NP10, Wales, UK
Listing for: Hedyn
Full Time position
Listed on 2026-10-14
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Admin Assistant, Clerical
Salary/Wage Range or Industry Benchmark: 27455 GBP Yearly GBP 27455.00 YEAR
Job Description & How to Apply Below

Vacancy:
Customer & Quality Assistant

Closing date:
Sunday 18 October

Shortlisting:
Monday 19 October

Interview date:
Monday 26 October

Salary: £27,455.95

About the vacancy:

We're looking for a highly organised and customer-focused Customer & Quality Assistant to join the Property Compliance Team. This role is key to ensuring our compliance activities run smoothly by providing administrative support, maintaining accurate records, coordinating resident appointments, handling enquiries, and supporting the delivery of high-quality services to our residents.

The ideal candidate will have excellent communication and organisational skills, strong attention to detail, and a commitment to outstanding customer service. Experience working with customers, managing data, and using Microsoft Office applications is essential.

This is a great opportunity for someone who enjoys working collaboratively, thrives in a busy environment, and wants to contribute to keeping our homes safe, compliant, and our customers well supported.

Specifically, in the role you will:

  • To ensure that all electronic and paper records of all works undertaken by the association are up to date and confidentially maintained.
  • To enter data into the corporate database and produce reports from the database and other IT packages as required.
  • To accurately co...
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