Warranty Administrator

Location: Rogerstone

Are you an experienced administrator with automotive industry knowledge? Our client, a leading franchise-approved commercial vehicle dealership in Newport, is seeking a Vehicle Warranty Administrator to join their team. This is a permanent position offering a competitive salary and excellent career development opportunities.

Benefits:

Starting salary approximately £31,000 per annum, dependent on experience
22 days annual leave, plus bank holidays, increasing with service
Full manufacturer-accredited training provided
Company pension scheme
Stable, supportive working environment
Working hours from 8:30am to 5:30pm, Monday to Friday, with no weekends
Bonus potential and other employee benefits

Duties:

Preparing warranty claims for submission to manufacturers and ensuring timely payments
Checking and reconciling weekly statements, querying overdue or discrepancies in claims
Ensuring all documentation complies with manufacturer guidelines and is accurately completed
Preparing invoices and warranty claims in line with departmental standards
Managing open time and job card write-ups effectively as the Warranty Administrator
Handling policy claims swiftly, ensuring correct customer reimbursements
Maintaining control over displaced material returned to manufacturers as the Warranty Administrator
Reconciling warranty credits accurately and addressing discrepancies promptly
Developing strong relationships with colleagues and customers to facilitate smooth operations

Requirements:

Previous experience in an administrative role within the automotive industry preferred
Knowledge of vehicle warranty processes and documentation
Strong organisational skills, capable of managing conflicting demands and prioritising tasks
Excellent interpersonal skills to build effective relationships with colleagues and customers
Ability to work accurately and efficiently under pressure as the Warranty Administrator
Live within a reasonable commuting distance of Newport
A UK driving licence with minimal points

If you are seeking a rewarding career as a Vehicle Warranty Administrator with a well-established company, this is an opportunity not to be missed.

Contact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Newport and the South Wales region, today to discover more about this fantastic Warranty Administrator opportunity.

Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career