Warranty Administrator

We are currently recruiting on behalf of our client for a highly skilled Warranty Administrator to join their reputable multi-franchise dealership in Newport. The successful candidate will be responsible for managing the warranty process across three franchises, supporting a team of five Service Advisors. This is a fantastic opportunity for an experienced automotive professional seeking a long-term career with a well-established dealership group operating throughout South West England and South Wales.

Benefits for the successful Warranty Administrator:

Salary up to £30,000 per annum, dependent on experience
Performance-based bonus scheme
22 days’ annual holiday plus 8 bank holidays
Discounted car purchase programme for you and your family
Cycle to work scheme
Healthcare provisions and hospitality/event perks
Excellent career progression opportunities within a large, reputable dealership group
Monday to Friday working hours, 8:30am to 5:00pm, with a 30-minute unpaid lunch break

Duties of the Warranty Administrator:

Preparing and submitting warranty claims to manufacturers for payment
Checking weekly statements, querying overdue claims, and resolving discrepancies
Ensuring warranty documentation aligns with manufacturer guidelines
Preparing accurate invoices and warranty claims, managing open times and job card write-ups
Completing repair order documentation accurately and comprehensively
Ensuring all policy claims are processed promptly and reimbursements are correct
Maintaining control over returned displaced material
Reconciling warranty credits and resolving discrepancies efficiently
Supporting the team with administrative tasks related to vehicle warranty claims

Requirements of the Warranty Administrator:

Previous experience in automotive warranty administration or a similar administrative role within the motor trade
Knowledge of warranty procedures and manufacturer policies
Strong organisational skills with the ability to manage conflicting priorities
Excellent interpersonal skills for developing relationships with colleagues and customers
Able to work efficiently in a fast-paced environment
Valid UK driving licence with minimal points
Ideally based in the Treforest region or within a reasonable commuting distance of Newport This is an exceptional opportunity to join a reputable dealership within a thriving automotive group. If you meet the criteria and are eager to further your career as a Warranty Administrator, we encourage you to apply.

Contact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Newport and Wales, today to discover more about this fantastic Warranty Administrator opportunity.

At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,700 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs