Client Success​/Account Manager

Client Success/Account Manager Hybrid Newport - South Wales

Inta People are seeking a motivated and experienced Client Account Manager to join their Client Management team based in South Wales. We are looking to speak with candidates who have strong financial services or insurance experience and who have managed tier 1 (key) accounts previously.

You ll have excellent organisational skills whilst having the ability to communicate effectively to key business stakeholders (internal and external). Being commercially minded will also go a long way in this role as the opportunity to grow key target accounts will be needed.

Reporting into the Head of Client Management will play a key role in growing and strengthening their portfolio of tier 1 accounts.

Skills, Experience and attributes

• Proven experience within a customer success/client/account management role (4-5+years)
• Experience with in the financial services or insurance sector
• Proficient in Microsoft Office applications, especially Microsoft Excel
• Stake holder management experience at all levels
• The strong ability to build rapport with internal and external stakeholders
• Excellent problem solving skills
• A relatable degree (Business Management etc) would be desirable but not essential

Key Responsibilities (but not limited to):

• You will take the lead on any new client implementations that fall within your remit
• You and deliver product training programs across the business at all levels
• You will act as a leading point of contact to designated key clients and will build and maintain strong relationships .
• Oversee the production and distribution of quality, accurate reporting internally and externally
• Use analytical and excel skills to review new and existing data, analyse and understand client data portfolios to identify needs and potential business opportunities
• Being commercially minded you ll help identify and execute additional revenue opportunities in current accounts and work closely with the commercial team to execute these
• Work closely with all business departments such as Client Management, Commercial team, Operations and the IT/Data Team.

Role overview at a glance

• Client Account Manager
• Newport Hybrid (2-3 days per week)
• Starting salary £45,000 - £50,000 depending on experience
• An incentive scheme personalised to your own accounts
• Bonus Scheme based on performance
• Starting on 25 days annual leave per year
• Hybrid working - 3 days onsite
• Free parking on site
• Private Medical Healthcare
• Group Life Insurance (4x basic annual salary)
• Employee Assistance Programme
• Cycle to Work Scheme
• Enhanced Maternity & Paternity Benefits
• Performance and Development Framework
• Long service awards.

This role is a hybrid role with a 2-3-day office requirement for collaboration, workshops and stakeholder meetings per week on-site in Newport (South Wales).

You may also be required to travel to client site (UK only) on occasions.

Please note we cannot provide sponsorship to candidates who are not eligible to live and work within the UK without restriction.

For more information please call Nathan Handley on (phone number removed) or click APPLY now for immediate consideration.