Accommodation Officer; Housing

Newport, United Kingdom | Posted on 17/07/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors. In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints.

Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions. Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs.

Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

2 months contract with a Local Authority

Job Title:
Accommodation Officer

Job Purpose

To provide effective tenancy and accommodation management services for households placed in temporary and emergency accommodation. Thepostholder will be responsible for monitoring occupancy, conducting property inspections, investigating breaches of occupancy agreements, and supporting tenancy sustainment and move-on activities. The Accommodation Officer will work directly with homeless households and vulnerable individuals to ensure accommodation is safe,suitable, and used appropriately, while contributing to the efficient operation of the Accommodation Operations Team.

The role requires a proactive,professional, and resilient individual who can quickly become operational andwork independently within a fast-paced frontline environment.

Key Responsibilities

Accommodation Management

• Carryout occupancy checks and property inspections across accommodation units to verify occupancy and compliance with licence and tenancy conditions.
• Monitor the appropriate use of accommodation and investigate suspected breaches of occupancy agreements.
• Issue occupancy warnings, breach notices, and other tenancy-related correspondence where required.
• Maintain accurate records of inspections, visits, actions, and outcomes.
• Ensure accommodation remains safe, suitable, and compliant with required standards.

Tenancy and Licence Management

• Manage tenancy, licence, and accommodation-related cases from initial assessment through to resolution.
• Support tenancy sustainment and prevent tenancy breakdown where possible.
• Investigate complaints, anti-social behaviour, abandonment, unauthorised occupation,and other tenancy-related issues.
• Prepare reports, case notes, warning letters, notices, and eviction-related documentation.
• Support accommodation move-on processes and assist households in securing more permanent housing solutions.

Resident Support and Engagement

• Maintain regular contact with residents to assess accommodation needs and addressconcerns.
• Provide advice and guidance regarding occupancy responsibilities and housing options.
• Workwith vulnerable households and individuals presenting with a range ofsupport needs.
• Support residents in accessing relevant services and agencies.

Ho…