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Tesco Travel Money Advisor

Job in Newport, Newport County, NP10, Wales, UK
Listing for: Travelex Central Services
Full Time position
Listed on 2026-07-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Management, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 13.5 GBP Hourly GBP 13.50 HOUR
Job Description & How to Apply Below

Travel Money Advisor – Tesco Travel Money

Location:

Newport / Spytty


Hours:

16 per week
• Pay: £13.50 per hour + monthly bonus


Contract:

Permanent, Part Time

What the job involves
  • Welcoming customers, building relationships and delivering fantastic customer service.
  • Understanding what matters most to each customer and helping them with their travel money needs.
  • Putting training into action and offering expert advice on our products and services.
  • Working in a fast‑paced environment processing foreign exchange transactions and online orders accurately so customers leave happy.
  • Working together as a team to drive performance, deliver excellence and celebrate success together.
  • Following company processes and paying attention to detail to ensure everything stays on track.
What we’re looking for
  • A great communicator who has a passion for great customer service.
  • Someone who actively listens to understand customer needs and creates a fantastic customer experience.
  • A positive, can‑do attitude where no challenge is too big and a desire to make a difference each day.
  • A real team player who is ready to learn, grow and develop as part of our amazing team.
What’s in it for you
  • Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings offered at preferential corporate rates.
  • Wellbeing support: programmes to help with physical, mental, and financial wellness.
  • Flexible shifts: patterns to suit different lifestyles, with overtime available.
  • 25 days holiday plus bank holidays (pro‑rata) with options to sell days and earn more over time.
  • Monthly bonus: earn extra when you hit your targets.
  • Pension plan: with Scottish Widows.
  • Career development: access to training, learning pathways, and internal opportunities to grow.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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