Reservation Agent — Guest Experience & Upsell
Listed on 2026-10-10
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Customer Service/HelpDesk
Bilingual, Customer Service Rep, Event Management & Planning, English Customer Service -
Hospitality / Hotel / Catering
Customer Service Rep, Event Management & Planning
The Lifestyle Group is seeking a Reservation Agent to be the first point of contact for guests booking their stay. You will handle reservations via phone, email and booking platforms with a friendly, energetic, service-focused approach.
You will enter, update and manage bookings in the property management system, upsell rooms and experiences, and coordinate with Front Office and Revenue teams to ensure seamless operations while maintaining clear, professional guest communication.
As a Reservation Agent — Guest Experience & Upsell, you will play an important part at The Lifestyle Group in Newport, Wales, United Kingdom.
Learn more about the Reservation Agent — Guest Experience & Upsell role in the description above.
We appreciate your interest in this position.
Join The Lifestyle Group and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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