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Spa Supervisor

Job in Newport, Newport County, NP10, Wales, UK
Listing for: The Celtic Collection
Full Time position
Listed on 2026-10-12
Job specializations:
  • Beauty/Hair Styling
    Beauty Salon / Spa Therapist
Salary/Wage Range or Industry Benchmark: 30000 - 38000 GBP Yearly GBP 30000.00 38000.00 YEAR
Job Description & How to Apply Below

Are you ready to take the next step in your spa career and lead within one of the UK's most iconic 5-star resort destinations? At The Celtic Collection, we're searching for a motivated and passionate Spa Supervisor to help shape unforgettable guest experiences at our renowned Forum Spa and Ocius Treatment Rooms. Join us, and be part of a team that blends luxury, wellbeing, and world-class service in everything we do.

Why You'll Love This Role As our Spa Supervisor, you'll become a key part of our spa leadership team, guiding, motivating, and inspiring a talented group of therapists while ensuring every guest receives exceptional 5

  • care.
What You'll Be Doing
  • Supporting the day-to-day running of the Forum Spa & Ocius treatment spaces
  • Delivering and inspiring 5
  • standards in treatments, service, and presentation
  • Leading and supporting a team of therapists, ensuring smooth, efficient operations
  • Managing scheduling, stock control, admin tasks, and treatment bookings
  • Handling guest feedback with professionalism and care
  • Taking an active leadership role-team communication, development, briefings
  • Stepping up as Duty Manager in the absence of senior spa leadership
  • Performing treatments to luxury brand standards
  • This is a hands-on, guest-focused leadership role where no two days are the same
Requirements
  • At least 18 months' experience as a Senior Spa Therapist
  • VTCT NVQ Level 3 in Beauty Therapy
  • A confident communicator and natural team motivator
  • Strong organisational skills and experience in spa operations
  • Ability to deliver and uphold impeccable 5
  • treatment standards
  • Experience with stock control and spa/salon software systems
  • Desirable: experience in a luxury 5
  • spa, hot stones, advanced beauty skills, Elemis training, leadership experience, or exposure to large spa teams.
What We Offer
  • A stunning environment to work in
  • one of the UK's leading spa resorts
  • Strong focus on your development, training, and progression
  • Staff benefits across The Celtic Collection
  • Supportive leadership team and a collaborative spa culture
  • Be part of an award‑w industry‑leading wellness experience
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