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Client-First IT Service Delivery Leader
Job in
Newport, Newport County, NP10, Wales, UK
Listed on 2026-08-09
Listing for:
ROCK
Full Time
position Listed on 2026-08-09
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager
Job Description & How to Apply Below
ROCK is seeking a Service Delivery Manager to drive excellent IT service delivery and sustain strong client relationships in a fast-paced MSP environment. You will own ITIL processes, oversee onboarding through end-of-life management, and champion a client-first approach to ensure high satisfaction and retention.
Ideal candidates have proven MSP experience, commercial acumen, and strong communication with stakeholders.
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