Assessment Support Coordinator

Are you someone who enjoys solving problems, supporting others, and working with technology in a fast-paced environment? If so, this could be the next step in your career.

Youll be joining our Transformative Business Services team, supporting the delivery of online assessment solutions for high-profile clients. Working as part of a collaborative and supportive team, youll play a key role in ensuring assessments run smoothly by providing technical and operational support to both candidates and assessors.

This is a great opportunity to build your career within a growing area of the business, with clear progression opportunities both within the team and across the wider organisation. Many people have successfully developed from this role into other opportunities, and were committed to helping you grow your skills and experience.

This role is hybrid. Youll primarily work remotely, with occasional office attendance typically once per month in Newport or another centre of excellence. Working hours are on a rota between 07:30 and 21:00, offering variety and flexibility.

What you'll be doing:

• Provide first-line technical and operational support for online assessment delivery.
• Support candidates and assessors by troubleshooting technical and access-related issues.
• Monitor live assessment sessions to ensu...