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Rotating 1st-Line Service Desk Technician; Windows & AD

Job in Newport, Newport County, NP10, Wales, UK
Listing for: Exponential-e
Full Time position
Listed on 2026-10-04
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below

Exponential-e is seeking a motivated 1st Line Service Desk Analyst to provide on-site support for customers. You will manage tickets via phone, portal, and email, ensuring timely resolutions and effective communication with both technical and non-technical stakeholders.

The role involves two early shifts (7am-7pm) followed by two late shifts (12pm-12am) with four days off; experience with Windows OS and ITIL ticketing is beneficial, and industry certifications like CompTIA A+ are welcomed.

For the Rotating 1st-Line Service Desk Technician (Windows & AD) position at Exponential-e, we are reviewing applications now.

This opening is for the Rotating 1st-Line Service Desk Technician (Windows & AD) role at Exponential-e.

We are seeking a motivated Rotating 1st-Line Service Desk Technician (Windows & AD) to join Exponential-e in Wales, United Kingdom.

Consider building your career as a Rotating 1st-Line Service Desk Technician (Windows & AD) at Exponential-e.

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