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Schools Desktop Support Engineer; 1st–2nd Line

Job in Newport, Newport County, NP10, Wales, UK
Listing for: Torfaen County Borough Council
Full Time position
Listed on 2026-10-28
Job specializations:
  • IT/Tech
    IT Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 34000 - 37000 GBP Yearly GBP 34000.00 37000.00 YEAR
Job Description & How to Apply Below

Torfaen County Borough Council is seeking a Schools Desktop Support Analyst for Newport Schools as part of the SRS Education Team. The role covers Monmouthshire, Torfaen, Blaenau Gwent and Newport, based across Newport Primary Schools, with a DBS/Vetting requirement.

The post involves providing 1st/2nd line desktop support, ensuring SLA targets are met, and escalating to 3rd line when necessary. Welsh language skills are desirable but not essential.

We invite applications for the Schools Desktop Support Engineer (1st–2nd Line) position located in Newport, Wales, United Kingdom.

Are you ready to take on the Schools Desktop Support Engineer (1st–2nd Line) role at Torfaen County Borough Council?

We would love to welcome a new Schools Desktop Support Engineer (1st–2nd Line) to our group in Newport, Wales, United Kingdom.

For the Schools Desktop Support Engineer (1st–2nd Line) position at Torfaen County Borough Council, we are reviewing applications now.

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