IT Service Delivery Manager - SIAM Leader
Listed on 2026-11-01
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IT/Tech
IT Project Manager, IT Business Analyst
Wales & West Utilities Limited in Newport seeks a Service Delivery Manager to own end-to-end IT service performance across partner-delivered services. You will ensure SLAs, KPIs and contractual commitments are met, translating technical performance into business outcomes and driving continual service improvement.
You’ll collaborate with IT, Commercial & Contracts teams and partners, maintain a Service Catalogue, and lead discussions to optimise service delivery for customers and colleagues.
As a IT Service Delivery Manager - SIAM Leader, Flexible, you will play an important part at Wales & West Utilities Limited in Newport, Wales, United Kingdom.
Full responsibilities and requirements are described in the listing above.
Learn more about the IT Service Delivery Manager - SIAM Leader, Flexible role in the description above.
We appreciate your interest in this position.
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