Warranty Technician

The Role

Warranty Technician

Salary: £40,000 - £45,000 per annum

Location:

Newport

Contract Type:
Permanent

Hours:

42.5 hours across 5 days (Monday to Friday)

• Diagnose and resolve advanced faults using OEM diagnostic platforms and tools.
• Perform major mechanical repairs including engine and gearbox replacements.
• Conduct root cause analysis and ensure repairs meet manufacturer standards.
• Use specialist equipment (oscilloscopes, multi-meters, smoke testers) for accurate testing.
• Complete final road tests, re‑calibrations, and system resets.
• Accurately document all findings and repairs for warranty submissions.
• Liaise with customers to explain diagnostics and build trust.
• Support MOT testing and Pre‑Delivery Inspections when needed.
• Mentor junior technicians and share best practices.
• Maintain workshop standards and comply with DVSA and Health & Safety regulations.

• IMI Level 3 (or equivalent) qualified technician.
• Proven experience in advanced vehicle repairs and diagnostics.
• Strong communication skills, especially when dealing with customers.
• High level of accuracy in administration and documentation.
• MOT testing qualification (or willingness to support in this area).
• A proactive, reliable team player who takes pride in their work.

• Paid time off every month to do something that makes you happy
• 28 days' holiday plus days off for your birthday, getting married, or moving house
• Additional holidays for length of service
• Long service awards
• Staff discount on cars and finance options
• Discounts and cashback at hundreds of high street retailers and restaurants through our "My M.O.T" platform
• Smart Tech in partnership with Currys
• Cycle to work
• Pension
• Healthcare
• Enhanced Parental Leave
• Employee Assistance Programme (EAP)
• Vocational and personal development training courses
• Quarterly team socials
• Team feasts
• Scratch card rewards
• Sharesave scheme (SAYE)
• Plus much more!

We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.