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PPD - Print Production Field Service Engineer
Job in
Newport, Newport County, NP10, Wales, UK
Listed on 2026-09-12
Listing for:
Pure Talent Group Ltd
Full Time
position Listed on 2026-09-12
Job specializations:
-
Maintenance/Cleaning
Maintenance Technician / Mechanic
Job Description & How to Apply Below
ROLE : PPD Print Production / MFD Photocopier FSE
LOCATION :
Newport / North Bristol
ROLE : PPD Print Production / MFD Photocopier FSE
LOCATION :
Newport - 4 week shift cycle - OTE up to £50,000
We're looking for an experienced Field Service Engineer to provide high-quality technical support across a range of Production Print products. This role focuses on delivering exceptional service, minimising downtime, and ensuring customers receive a smooth, professional experience. We are open to those from Photocopier / MFD backgrounds too that would be open to upskilling
The Role- Delivering technical service, maintenance, and repair across Production Print equipment
- Carrying out installations and de-installations, ensuring all project milestones are met efficiently
- Keeping customers updated on progress and ensuring a positive service experience
- Escalating technical issues promptly
- Identifying opportunities for additional services or revenue while on customer sites
- Building strong customer relationships
- Managing and maintaining vehicle stock
- Strong technical knowledge of Production Print and/or MFD devices
- Excellent fault-finding and problem-solving skills
- Confident using diagnostic tools and reading complex technical instructions
- IT literacy and basic networking capabilities
- Strong communication skills
This role operates on a rotating 4-week shift cycle:
- Week 1 - Early Shift: 6:00am - 2:00pm
- Week 2 - Evening Shift: 4:30pm - 12:00am or 2:00pm - 10:00pm
- Week 3 - Day shift: 8.30am - 5.30pm
- Week 3 - Night Shift: 12:00am - 8.30am
- Up to £50,000 (salary + bonus + shift allowance)
- An inclusive, supportive working environment
- Holiday entitlement, volunteering leave, and options to purchase additional holiday
- Flexible retirement planning
- Wellbeing support covering physical, emotional, and financial health
- Company car
- Career development and long-term learning opportunities
- The chance to grow within a forward-thinking, future-focused organisation
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