Head of Business & Corporate Services

GAVO supports, facilitates and brokers positive change in the well-being of people and communities through collaborative approaches Head of Business and Corporate Services Salary SCP 44–47 (£47,672 – £51,069) 37 Hours per week Permanent Office-based with supported agile working across GAVO offices in Gwent (Caerphilly, Blaenau Gwent, Monmouthshire, Newport) About the role To provide effective leadership of GAVO's corporate services and organisational performance, ensuring that the systems, resources and support functions required to deliver GAVO's strategic priorities operate effectively.

The postholder will work closely with the CEO, Deputy CEO and Strategic Managers to drive delivery of the Business/Operational Plan, strengthen organisational performance, support income generation and sustainability, and ensure opportunities, risks and areas of underperformance are identified and acted upon. The Head of Business & Corporate Services will be a key member of the Senior Management Team and will contribute to the overall leadership, development and continuous improvement of GAVO.

About you You will be an experienced manager with the ability to lead corporate services and drive organisational performance. Comfortable working at both strategic and operational levels, you will ensure systems, resources and processes support the effective delivery of GAVO's priorities. You will be highly organised, solutions-focused and able to build strong relationships with colleagues, trustees and external partners. With experience of business planning, performance monitoring and change management, you will identify risks, opportunities and areas for improvement, taking action to drive results.

As a member of the Senior Management Team, you will provide strong leadership, promote accountability and collaboration, and contribute to the continuous improvement and sustainability of the organisation. You will also understand corporate resources, facilities and estates management, ensuring operational requirements are effectively supported. Most importantly, you will share GAVO's values and be committed to delivering positive outcomes for communities across Gwent.

About Us Gwent Association of Voluntary Organisations (GAVO) is one of the longest-serving County Voluntary Councils (CVC) in Wales, supported by a Board of Trustees. We deliver our services across four Local Authority areas in Gwent:
Blaenau Gwent, Caerphilly, Monmouthshire and Newport. Our vision is to be the pivotal Organisation that guides and drives a society where communities, individuals and organisations work together in a culture of equality, shared ownership, responsibility and support to build a sustainable future for all. You will receive - 33 days' annual leave, including bank holidays plus an additional 5 GAVO holidays
- Pension scheme
- Occupational sick pay - EAP/Well-being portal
- Cycle to Work Scheme
- Flexible working practices For more information about this post, please contact:
Stephen Tiley, CEO. No CVs accepted. Only shortlisted candidates will be contacted. This post requires an enhanced DBS check. GAVO is committed to working towards its workforce being more representative of the population that we serve and particularly welcomes applications from people from minority ethnic communities. Selection will be made on ability and skills to undertake the role. Closing Date: 2nd November 2026 at 10am Interview Date: 18th November 2026 Mae GAVO yn cefnogi, yn hwyluso ac yn trefnu newid cadarnhaol i lesiant pobl a chymunedau drwy ddulliau cydweithredol Rheolwr Busnes a Gwasanaethau Corfforaethol Cyflog Scp 44 – 47 (£47,672 – £51,069) 37 Awr yr wythnos Parhaol Swyddfa gyda gweithio hyblyg wedi'i gefnogi ar draws swyddfeydd GAVO yn…