Clinique Counter Manager Boots TEMPORARY

Clinique Counter Manager Boots Newport (30 hours TEMPORARY)

Employer: The Estée Lauder Companies Inc.

Location: Newport, Wales, United Kingdom

Employment Type: Full‑time (30 hours) - Temporary

• Support the Brand to drive sales turnover and market share while remaining consumer focused.
• Present a credible and professional Brand image to all internal and external consumers at all times.
• Maximise sales through selling, providing excellent service and maintaining retail standards.
• Contribute to efficiencies by adhering to store/Brand/Company procedures and guidelines.
• Understand daily/weekly sales targets and actively pursue them.
• Stay aware of additional sales avenues, such as events, omni‑channel, and digital channels.
• Keep up‑to‑date with competitor activities and identify missed opportunities.
• Leverage social media to protect and enhance the Brand image.
• Execute the Brand strategy and local plan effectively.
• Plan and implement local marketing and events aligned with retailer activity.
• Deliver excellent service, driving continuous improvement and a “zero consumer complaints” mindset.
• Act as a Brand ambassador, ensuring Brand values are represented and embodied.
• Manage refunds and complaints in line with Company guidelines, collaborating with the Area Manager when necessary.
• Use digital tools to keep product knowledge current.
• Implement consumer recruitment and retention strategies to grow a loyal base.
• Ensure retail standards (product, housekeeping, displays, pricing) meet required levels at all times.
• Monitor stock movements and related administration, ensuring timely completion.
• Maintain auditable processes and administer corrective actions for risk areas.
• Respond to information requests accurately and within deadlines.
• Minimise stock loss by applying Company security policies and procedures.
• Maintain a safe working environment for consumers, adhering to Company and retailer policies.
• Meet health & safety responsibilities, achieving an “Acceptable” grading in audits.
• Manage daily replenishment and address issues promptly.
• Utilise commercial reports for informed commercial decisions.
• Deliver visual merchandising layout on time and to guidelines.
• Identify stock package issues and communicate to the Area Manager when out of direct control.
• Manage promotions and discounts in line with guidelines.
• Identify trends and propose enhancements to product performance.

• Experience in a fast‑paced retail and/or consumer‑facing environment.
• Strong self‑development drive.
• Commercial understanding and industry awareness.
• Excellent communication, organisation and prioritisation skills.

Not Applicable

Sales and Business Development

Personal Care Product Manufacturing