Shop Manager

About the role

Join us as a Shop Manager and you’ll lead and motivate your team to deliver fast and friendly service to our customers.

• Lead the team to deliver amazing results and maintain the excellent standards of the shop.
• Drive high performance through recruitment, training and development, and colleague engagement.
• Keep a close eye on wage controls, waste controls and customer service standards.
• Roll your sleeves up and get involved in food preparation and serving customers.
• Ensure the shop is clean, well‑stocked and welcoming.

• Competitive pay plus commission.
• Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products.
• Free hot drinks for you to enjoy while on shift.
• Paid breaks allowing you to recharge your batteries.
• We share 10% of all our profits with our colleagues.
• Health and Wellbeing App providing Remote GP and Physiotherapy services.
• Holiday entitlement that grows as your career grows with us.
• Colleague share plans to help you invest and save for your future.
• Pension scheme with matching contributions up to 7%.
• Confidential employee assistance app and helpline to help with your wellbeing.
• Long service awards celebrating key milestones in your career.
• Savings and discounts for everyday shopping, leisure and wellbeing.

We are looking for someone with a track record as a Supervisor or Line Manager, extensive experience delivering excellent customer service, and experience in a food‑on‑the‑go environment or retail. You will support an inclusive culture, recognising and valuing differences, and will have the ability to develop a team of people. This role is ideal if you want to grow your career within a friendly and supportive environment.

At Greggs, we love what we do and have fun. Our culture is about how we behave and support each other, ensuring everyone feels welcome and able to be themselves at work.