Floating Support Worker Services

Summary

Here at Codi we have full-time opportunities to join as a Floating Support Worker across three of our Newport Services. These roles make a real difference within the community, with a chance to bring your previous experience or an opportunity to expand your support knowledge.

Codi is a not-for-profit with a big heart and an even bigger mission. As Wales’ largest provider of housing, care, and support, we’re here to help people live well, feel supported, and rise to their full potential. Every day, our teams support nearly 17,000 individuals across Wales with services that make a real and uplifting difference to their everyday lives. Our name says it all: ‘Codi’ means rise in Welsh.

It reflects who we are, where we come from, and our ambition to lift expectations, lift communities, and lift each other.

The team use internationally evidenced approach to supporting the most excluded, long-term, entrenched and cyclically homeless individuals and those living rough on the streets. It focuses on finding permanent housing as quickly as possible and then addressing the issues that have contributed to an individual’s homelessness.

Who we’re looking for – Experience in dealing with complex needs and an understanding or ability to work within Welsh Government’s Housing First Principles.

The Manager & Floating Support Workers provide support for a variety of reasons, including general homelessness, downsizing or upsizing, moving from temporary accommodation into their own home, transitioning to adapted properties, or other housing-related needs.

Who we’re looking for – Providing resettlement support, understanding of appropriate benefits and Housing Support Grant requirements.

The Manager & Floating Support Workers provide a passion for supporting individuals experiencing challenging times. You will provide housing-related support to individuals aged 18 and over who are either struggling to maintain their tenancy, are at risk of homelessness, or are currently experiencing homelessness.

Who we’re looking for – Understanding of homelessness processes, ability to signpost and support with housing issues.

• Relevant work experience and knowledge of issues relating to vulnerable people is essential. With a good understanding of housing related support & welfare benefits.
• A passion to work with and enable people to live as independent as possible.
• An enthusiasm and passion for making a difference to people’s lives.
• A strong initiative and ability to work alone as well as being a great team player.
• Ability to deal with conflicting and difficult situations.
• Visit customers to conduct a welfare check, offer support, information and advice with open and honest conversations.
• Work with external agencies and signpost the people we support to the appropriate services suited to their needs.
• Awareness of safe working practices, such as the Lone working & safeguarding policy.

Please note that these role does not involve any aspect of care or personal care. All roles are permanent contracts. The working pattern for these roles are predominantly Monday – Friday office hours, although flexibility is required for the service needs. It is essential to hold a valid UK Driving Licence and have access to a vehicle.

At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.

We are guided by FREDIE:
Fairness, Respect, Equality, Diversity, Inclusion, Engagement.