Scheme Support Officer

Summary

A full-time, permanent, Scheme Support Officer in a supported housing service, Ty Trosiad, Newport. You will be required to work on a rolling rota which includes days, evenings, weekend availability and sleep-in shifts (additional £62.64 sleep-in payment), this role also involves lone working.

Ty Trosiad is a 10 bed supported housing service for people with long term, complex needs and here we support people with mental health issues, substance misuse and a history of not coping with managing their own tenancy. This is a fantastic opportunity for someone who is looking for a rewarding role where you would be responsible for ensuring the health & safety of the building, monitoring people coming to and leaving the scheme, and being the point of contact for our clients, whether they need advice, support, or somebody to talk to.

• Engaging and interacting with the people we support
• Supporting Project Workers in delivering workshops relating to tenancy management and health and wellbeing
• Welfare checks
• Ensuring the building is secure including health & safety checks and maintaining an awareness of who is in the building
• Dealing with challenging behaviours
• Addressing any additional needs, the people we support might have
• Supporting the people we support with cleaning their room and cleaning the scheme communal areas.

• Ability to work with and build rapport with vulnerable and disadvantaged people and to provide support and advice appropriately
• Ability to work well within a team
• Ability to prioritise tasks and manage own workload with minimal supervision
• Relevant experience or transferable skills
• Demonstrate the right attitudes in line with Codi Values
• IT Literate
• Ability to deal with challenging and emergency situations
• Good communication skills

Part of your role includes sleep-in shifts at the scheme, you will be provided with a secluded area that includes a bedroom, bathroom, and kitchen facilities.

At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.

Take a glimpse into our work and find out more about our Pay & Benefits.

Fairness, Respect, Equality, Diversity, Inclusion, Engagement.

This means that whatever your background, you will have an equal opportunity to rise with us.

We believe the people who use our services should have a voice in shaping them. That's why customers may play an active role in our recruitment process, helping us identify candidates who share our values and commitment to delivering excellent support.