Residential Support Worker

Salary:£27,000per annum plus an opportunity to earn an additional £2,400 per annum based on 4 sleep-ins per month

Location:Newport(local transport links 5 minutes away including train station, bus routes and M4 motorway)

Contract/

Hours:

Permanent – Full-Time – 37 hours per week

• Over 7 weeks inclusive paid leave and the option to buy or sell leave
• As part of our commitment to staff wellbeing, you’ll receive a paid annual Wellbeing Day to use however you choose, supporting a healthy balance between work and life.
• Excellent training and the opportunity to undertake professional training for some roles
• Flexible maternity, paternity and adoption packages
• Up to 5% employer contribution and life assurance cover
• Blue Light Card eligibility with discounts at 15,000 national retailers

Interviews to be held week commencing 9th November 2026.

We are one of the largest children’s charities in the UK and have been making a difference to the lives of the UK’s vulnerable children for over 150 years.

Find out more about Action for Children here:

Action for Children and onLinked

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The difference is what you do. You can learn more about why we do it, by checking outour 'Driven by Love' video.

Ty Ash is a nurturing, therapeutic children’s home offering long‑term residential care for up to four young people aged 4–18. Grounded in DDP and relational, trauma‑informed practice, the home provides a calm, emotionally safe environment where trust, connection, and healing are prioritised.

The team specialises in supporting neurodiverse children and those with autism, early childhood trauma, attachment needs, and dysregulated behaviours.

We also believe that caring for young people starts with caring for our staff. Our team is supported to reflect, learn, and grow, with a strong culture of teamwork, open communication, and shared learning. We encourage staff to bring their own passions like music, art, sports, or practical skills into the home, helping young people discover new interests and abilities. With relationships at the heart of our work, we celebrate meaningful progress and create a culture where both young people and staff can thrive.

We’re looking for a caring and motivated Residential Support Worker to join our team and help create a safe, supportive home for our young people.

As a Residential Support Worker, you’ll build meaningful relationships, and help children feel understood and valued.

Working alongside experienced colleagues, you’ll grow your confidence and skills while contributing your own strengths and interests to the home.

This role is ideal for someone who wants to make a real difference and develop their practice within a warm, child‑centred team.

• Provide lead case/care planning management, including assessing, reviewing and managing risk.
• Co-ordinating responsibilities within the service, with multi agency and producing family information, including analysis and written reports.
• Supporting with taking part in fun activities, learn new skills and work towards independence
• Supporting with personal care, communication, administration of medication and clinical procedures

• Experience working with children or young people in a supportive or care‑based setting.
• Ability to stay calm and consistent when situations become unpredictable or emotionally heightened.
• Willingness to work as part of a team, take guidance, and follow established care plans.
• Strong safeguarding awareness, with the confidence to raise concerns appropriately.
• Commitment to learning and development, including working towards required qualifications.