Student Processor - Office University Registrar
Listed on 2026-01-01
-
Administrative/Clerical
Education Administration, Administrative Management -
Education / Teaching
Education Administration
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Position Information
Working Title Student Processor - Office of the University Registrar Department Office of the University Registrar Type of Work Study Institutional, Federal Building/Office Location AC - Kenneth R. Lucas Administrative Center Work Schedule
Office Hours are Monday through Friday 8:15 a.m. – 4:30 p.m. Applicants should be able to work 25 hours per week during Fall and Spring, with a potential of working 35 hours during the summer. Actual schedule varies depending on office needs.
Job Description
The Student Service Agent serves as the primary point of contact for the Office of the University Registrar to prospective and current students, parents, and the public. The Student Service Agent will maintain knowledge of university policies and procedures regarding student records, registration, myNKU, Degree Audit, and other academic policies/procedures. The Student Service Agent will provide prompt and thorough professional resolution to student questions and concerns while exceeding customer service expectations.
The Student Service Agent will complete trainings in FERPA, phone and customer service etiquette, SAP GUI, Perceptive Content, and will be expected to upkeep knowledge of university policies/procedures, and the services offered by other campus departments to properly guide students/faculty/staff/public.
Primary Responsibilities
Responsibilities include but are not limited to general office duties such as:
Answer Multi-line Telephone
Filing, Copying and Typing
Routing Mail
Running Errands on Campus
Database Entry
Assist With Special Projects
Other Duties As Assigned
Students work approx. 20 hours per week
Qualifications
Desirable traits and qualifications include strong writing skills, ability to think critically and analytically, proficiency with Microsoft Office applications, the ability to work independently, a positive attitude, good academic standing, and a willingness to learn.
Any candidate who is offered this position will be required to go through a pre-employment criminal background check as mandated by state law.
Minimum Education High School Diploma Pay Rate $10.00/hr
Posting Detail Information
Requisition Number Job Open Date 06/26/2025 Job Close Date Quick Link (Use the "Apply for this Job" box below)./14834
- Seniority level
Entry level
- Employment type
Internship
- Job function Other
- Industries Higher Education
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