Student Processor - Office University Registrar
Listed on 2026-01-02
-
Administrative/Clerical
Education Administration, Administrative Management
Student Processor - Office of the University Registrar
OverviewThe Student Service Agent serves as the primary point of contact for the Office of the University Registrar to prospective and current students, parents, and the public. The Student Service Agent will maintain knowledge of university policies and procedures regarding student records, registration, myNKU, Degree Audit, and other academic policies/procedures. The Student Service Agent will provide prompt and thorough professional resolution to student questions and concerns while exceeding customer service expectations.
The Student Service Agent will complete trainings in FERPA, phone and customer service etiquette, SAP GUI, Perceptive Content, and will be expected to upkeep knowledge of university policies/procedures, and the services offered by other campus departments to properly guide students/faculty/staff/public.
- Answer multi-line telephone
- Filing, copying and typing
- Routing mail
- Running errands on campus
- Database entry
- Assist with special projects
- Other duties as assigned
- Students work ~20 hours per week
- Desirable traits and qualifications include strong writing skills, ability to think critically and analytically, proficiency with Microsoft Office applications, the ability to work independently, a positive attitude, good academic standing, and a willingness to learn.
- Any candidate who is offered this position will be required to go through a pre-employment criminal background check as mandated by state law.
- Minimum Education:
High School Diploma - Pay Rate: $10.00/hr
Requisition Number
Job Open Date 06/26/2025
Posting Link: (Use the "Apply for this Job" box below)./14834
Office
Location:
AC - Kenneth R. Lucas Administrative Center
Office
Hours:
Monday through Friday 8:15 a.m.
- 4:30 p.m.
Hours:
25 hours per week during Fall and Spring, up to 35 hours during Summer; actual schedule varies depending on office needs.
Posting details are provided by Northern Kentucky University. The compensation range is determined by experience and may be discussed with the recruiter. Base pay range: $10.00/hr - $10.00/hr
Note:
This listing reflects the information in the original job description and has been reformatted to meet content and formatting guidelines.
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