Testing Supervisor

The Initial Testing Supervisor is responsible for the day-to-day operation and workflow within the Initial Testing department, as well as supervision of all Initial Testing department employees (including Extraction Specialists and EIA Technicians). This position oversees the following processes: order entry, sample preparation, sample extraction using automated liquid handlers, and screening tests performed using enzyme immunoassay instruments. This position requires a high level of attention to detail, exceptional interpersonal skills, developed technical skills, and strong leadership abilities.

The Initial Testing Supervisor is responsible for driving efficiency and productivity for the department, as well as ensuring satisfactory employee training, competency assessment, proficiency evaluation, performance management, and documentation.

• Oversee and supervise the day-to-day work of the Initial Testing department, and ensure patient samples are analyzed in an appropriate and efficient manner.
• Performs the duties of Extraction Specialist, and EIA Technician as needed
• Interview, hire onboard, and direct departmental employees in the performance of their job duties.
• Oversee training, cross-training, and continuing education.
• Tracks and conduct competency assessments and performance reviews.
• Identify employee strengths and encourage appropriate development, assist employees in developing and reaching annual goals.
• Effectively delegate laboratory tasks to maximize strengths of employees.
• Motivate and utilize employees effectively through fostering a positive, supportive work environment.
• Counsel employees when needed in accordance with Ethos policies.
• Maintain employee schedules, work assignments, and/or bench rotation.
• Track and maintain data and performance indicators on a daily, weekly, monthly, quarterly, and annual basis.
• Ensure skill progression and personal and professional development of Initial Testing employees through timely, effective feedback and formal performance review; making recommendations for salary increases and incentive rewards as needed.
• Encourage positive communication and interactions within the department and interdepartmentally to increase collaboration and teamwork.
• Effectively troubleshoot interpersonal or performance issues as they arise and understand when to elevate issues to Production Manager or HR.
• Schedule and oversee team meetings, as needed, with Initial Testing employees to discuss changes, updates, issues, etc.
• Ensure adherence to standard operating procedures (SOP’s) and company policies; including attendance, dress code, lab safety, and punctuality.
• Maintain an appropriate inventory of supplies for the Initial Testing department, notifying the appropriate person when supplies should be ordered.
• Effectively troubleshoot issues as they arise with laboratory instruments and equipment.
• Ensure completion of daily tasks and delegate additional tasks essential to the process.
• Ensure completion of required maintenance, calibration, service, or certifications for all laboratory equipment within the Initial Testing department, and maintaining those records documenting completion as necessary.
• Develop and review various analysis reports to track efficiency and productivity.
• Take steps to increase efficiency and productivity with processes.
• Participate in meetings and a wide variety of special projects.
• Assist in method development processes.
• Maintain interdepartmental communication and cooperation.
• Maintain departmental budget and identify/recommend items for capital purchase.
• Execute project management initiatives when necessary.
• Work with the Quality Team to maintain quality assurance and quality control programs for the department; as well as identifying new quality initiatives and areas for audit.
• Review and/or create SOP’s and forms when needed for the Initial Testing department; maintaining current documents.
• Review and sign off on weekly and monthly logs/printouts relating to the lab instruments, equipment, and environment.
• Maintain records for all lab equipment, chemicals, MSDS, etc. as needed.
• Ensure adherence to all regulatory requirements.
• Communicate issues, as…