Admissions Student Ambassador

Admissions Student Ambassador – NKU Graduate Education

Our Admissions Welcome Center Student Ambassadors serve as thought partners in creating a compelling NKU visit experience for prospective students and families.

• Create a welcoming environment for all visitors.
• Share personal NKU experience by facilitating and leading campus visit experiences (e.g., telling your NKU story when in contact with prospective families).
• Execute assigned Admissions follow‑up strategies for all NKU visitors (daily visits, on‑campus events, etc.).
• Provide customer service for welcome center visitors.
• Administer front‑desk responsibilities.
• Facilitate campus tour experience for prospective families (tour training/facilitating tours required for position).
• Carry out daily operational tasks (event preparation, visitor follow‑up, outreach emails, etc.).
• Participate in calling campaigns as assigned by Admissions leadership.
• Answer inbound customer service calls.

• Some college education.
• Excellent customer service skills.
• Ability to facilitate campus tours and share personal campus stories.
• Strong organizational skills for event preparation and follow‑up.
• Experience in front‑desk or reception duties preferred.
• Willingness to participate in regular phone outreach and calling campaigns.
• Ability to perform required physical tasks (standing, walking).
• Pre‑employment criminal background check as mandated by state law.

Pay rate: $12–$14 per hour. Working schedule:
Various / Flexible.

Location:

Federal Building/Office Location WC – Welcome Center.