Desk Manager; Student Employment

Join to apply for the Desk Manager (Student Employment) role at NKU Graduate Education
.

Working Title:

Desk Manager (Student Employment)

Department:
University Housing

Type of Work:
Study Institutional, Federal, Graduate

Building/Office

Location:

NC - Norse Commons

Work Schedule:

Average of 20 hours per week.

Applicants may choose to apply for the Desk Manager (DM) position for Summer 2026, Academic Year 2026–2027, or both. The responsibilities and expectations are the same for each term.

• Summer DM Appointment:
  May 11 – August 4, 2026
• Academic Year DM Appointment:
  July 31, 2026 – May 10, 2027

Desk Managers work an average of 20 hours per week on a flexible schedule that they help determine.

• Supervise, train, and mentor Desk Assistants (DAs)
• Manage front desk operations and mail/package distribution
• Respond to resident questions, issues, and emergencies
• Assist with check‑ins, lockouts, and other desk duties
• Participate in on‑call rotation to handle emergencies
• Support community‑building initiatives (e.g., hall programs, decorating common areas)
• Collaborate with DAs, RAs, and Housing staff
• Provide administrative support to the Coordinator for Residential Services and Housing Staff
• Submit reports documenting incidents or issues during shifts

Desk Managers can regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 50 pounds, and be able to move through a three‑story building via stairs, climb, and descend while carrying supplies, materials and/or furniture as needed.

Bi‑weekly Compensation.

University Housing Staff Meal Plan.

University Housing Residential Space.

Undergraduate candidates must have a cumulative and semester GPA of 2.5 or higher, while graduate candidates must have a cumulative and semester GPA of 3.5 or higher. Candidates must be able to live in University‑assigned on‑campus housing and be available to attend weekly staff meetings as well as work some nights and weekends. Desk Managers are expected to discuss any internships or other jobs during their employment with the Coordinator for Residential Services.

All students must be in good standing with the University both financially and behaviorally.

Interested applicants must complete an online student employment application and attach a resume. Any candidate offered the position will be required to undergo a pre‑employment criminal background check as mandated by state law.

Requisition Number:

Job Open Date: 11/25/2025

Job Close Date: 03/02/2026