Associate Registrar

Associate Registrar – Northern Kentucky University

Join to apply for the Associate Registrar role at Northern Kentucky University
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Posting date: 3 days ago. Be among the first 25 applicants.

Base pay range: $67,100.00/yr - $67,100.00/yr

Actual pay will be based on your skills and experience.

• Working Title: Associate Registrar
• Department: Office of the University Registrar
• Position Number:
• Position Status: Regular
• Work Schedule: Monday-Friday, 8:15-4:30, 37.5 hours per week, 12 months per year
• Purpose: This position leads and operates in conjunction with the University Registrar to ensure successful fulfillment of the office's mission, oversight of the office's services & processes, and to keep the focus on student success. Technical operations and project management are the key responsibilities - both internal to the office and external to the entire campus and the community.

• Leadership: Leads work efforts with staff to achieve departmental goals and budget. Ensures goals and policies are consistent with the priorities of the University. Determines and drives short and long range planning objectives for the office. Assists University Registrar in policy and process review to ensure consistency with University strategic goals, increase efficiency, enhance staff performance and improve the campus customer experience.
  
  Maps the business processes for the department to identify process improvements. Assesses the success of office objectives. Identifies new technologies, works with vendors and leverages technology solutions to support service to all campus customers. Participates in professional development to gain knowledge about registrar issues and student service delivery. Serves as liaison with departments of IT, Institutional Research, the ADeans and all advising across campus.
  
  Ensures compliance with all federal, state and university rules and regulations for enrollment, certification and residency of students.
• Supervision: Promotes the establishment of group standards and processes. Plays a key role in knowledge and skill sharing across campus. Oversees all daily operations. Serves as second in charge and technical contact for the department. Confirms all processes are properly documented and followed consistently via a master calendar of activities. Actively coaches, mentors, and provides guidance to departmental staff. Which includes appropriate orientation, training, professional development and support.
• Technical Oversight and Tasks: Possess a deep understanding of the business processes and the technology platform that enables it. Synthesize analyses across the campus units to plan and execute strategic, technical initiatives. Includes defining data and system requirements for enhancements and/or new functionality in SAP, Perceptive Content, Virutal Assistant, Microsoft Access, and Excel. Partners with technical and academic leaders to develop the roadmap for the future vision of service and keeping current with latest technology.
  
  Manages and ensures the team is working on the most impactful items. Oversees registrar services testing in SAP during and after new functionality implementation ongoing and through out the year. Provides support to business users and to the registrar team by assisting with day to day production activities. Included but not limited to uploading data files via FTP National Student Clearinghouse server;
  
  degree audit enhancements, graduation workflow, automating policy requests by students and advisors, chat bot and virtual assistant database enhancements, perceptive content workflow. Provides direction and support to the IT team in testing and implementing solutions. Directs the data quality efforts in the office which includes creation, review and approval of technical specification documents for IT development, creation of project requests for IT, and oversees departmental enhancement and service pack testing.
  
  Collaborates with campus partners on analysis, database analytics and SAP reporting. Reviews, maintains and reconciles the ERP system, the catalog deliverable and the department internet presence of…