Crisis Intervention Specialist-Residential; 2nd Shift
Listed on 2026-01-01
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Social Work
Crisis Counselor, Mental Health
Overview
The Ion Center for Violence Prevention is a non-profit agency serving 13 Kentucky counties with an important mission: providing the best care of people who have been impacted by power-based personal violence and measurably reducing the number of people who have been hurt by it. The Ion Center's identity shines in everything we do such as prevent
ION, compass
ION, protect
ION, intervent
ION, collaborat
ION, and transformat
ION. All services provided to victim-survivors are free and confidential.
The Ion Center is looking for compassionate individuals that will support and serve victim-survivors residing in our Northern Kentucky shelter, ensuring that we are providing the best care and most welcome environment for them. Residential Crisis Intervention Specialists play a key role in the services we provide through case management and goal setting, leading group sessions, maintaining facility cleanliness, answering hotline calls, and addressing other needs as they arise.
The Residential Crisis Intervention Specialist (2nd Shift) works 4 days each week from either 12pm-10pm or 1pm-11pm. The scheduled days would either be Sunday-Wednesday or Wednesday-Saturday, based on the needs of the agency.
Job SummaryUnder the supervision of the Site and Program Management, provides full range of crisis intervention and case management services to primary and secondary survivors of crime, with a special focus on victims of partner violence, sexual violence, and stalking, assisting victims to work towards safety and self-sufficiency.
Principal Duties and ResponsibilitiesMaintain client confidentiality;
Field crisis hotline calls, texts, and chat;
Assess and identify client needs;
Provide and connect clients with community resources;
Assist clients with completing agency paperwork;
Aide clients in developing safety plans.
Provide trauma informed individual/family and/or group counseling;
Educate survivors on topics relevant to partner violence, sexual violence, and stalking;
Identify client goals related to benefits, childcare, education, budget, and housing needs;
Transport clients to meet goals.
Provide support for clients as they navigate the legal system, including accompanying clients to court, education on the legal system, and assisting clients with filing protection orders.
Maintain client files and documentation;
Attend related meetings and trainings;
Report stats for funders;
Accept and disseminate donations;
Contribute to a clean, healthy, and trauma informed work environment;
Collaborate as a team across agency sites.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Duties, responsibilities, and activities may change at any time with or without notice.
- Knowledge and skills at a level typically acquired through obtaining a degree from an accredited college/university; or high school diploma or equivalent and one to two years related experience.
- Knowledge of Trauma Informed Care.
- Ability to work under highly stressful, crisis-oriented situations.
- Ability to handle sensitive information and maintain a high level of confidentiality.
- Outstanding empathetic and listening skills.
- Professional oral and written communication skills.
- Ability to work independently and collaborate on a team.
- Excellent problem solving and decision-making skills.
- Complete trainings for funding requirements and knowledge building.
- Must be a minimum age of 18.
- Speaking, seeing, hearing, standing, writing, walking, including climbing steps, carrying, pulling, lifting, stooping, kneeling.
- Using related office equipment such as keyboard and monitor, camera, copier, fax, phones, etc.
- This position may involve exposure to infectious diseases and stressful situations.
The Ion Center offers generous time-off, medical benefits (including FSA/HSA), dental, and vision benefits, 403(b), employee assistance program, discounted pet insurance, paid parental leave, free meals, and more! This is an hourly position with a pay range of $20-$21.50/hour determined by education and experience.
It is the policy of The Ion Center for Violence Prevention to provide Equal Employment Opportunity and individual growth opportunities to all applicants and employees in accordance with all applicable Federal and State laws and executive orders. State law requires a criminal record…
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