Service Coord-Staffing Office

JOB SUMMARY/PURPOSE

• Responsible for staffing and scheduling of nursing/ancillary staff, time/attendance, agency/registry utilization and clerical support for Trauma Services, Infection Prevention, House Supervisors and others as assigned.

• The Nursing Administration teams at Samaritan Health Services are committed to providing leadership and operational support for our hospitals.

• High school diploma or equivalent required.
• Two (2) years experience in a patient care unit or other professional department required.
• Experience or training in receptionist skills and clerical functions (including filing) required.
• Experience or training with office equipment required.
  
  Experience or training in computer applications required.
• Associate's degree preferred.

• Time Management:
  Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure.
• Communication:
  Effective written and oral communication skills to explain complex issues, exchange information between team members, and tactfully discuss issues.
• Customer Service:
  Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
• Computer Literacy:
  Proficiency in computer applications, including word processing, spreadsheets, databases, and information systems.

• Rarely
  (1 - 10% of the time)

  Occasionally
  (11 - 33% of the time)

  Frequently
  (34 - 66% of the time)

  Continually
  (67 – 100% of the time)

  LIFT (Floor to Waist: 0"-36") 20 - 40 Lbs

  LIFT (Knee to chest: 24"-54") 20 - 40 Lbs

  LIFT (Waist to Eye: up to 54") 20 - 40 Lbs

  LIFT (Overhead: 54" and above) 0 - 20 Lbs

  BEND FORWARD at waist

  CRAWL (hands & knees)

  REACH - Upward

  WALK - INCLINE

  CLIMB - STAIRS

  LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs

  CARRY 1-handed, 0 - 20 pounds

  CARRY 2-handed, 0 - 20 pounds

  KNEEL (on knees)

  GRASP Hand/Fist

  PUSH (20-40 pounds force)
  Pull (20-40 pounds force)

  STAND

  WALK - LEVEL SURFACE

  ROTATE TRUNK Standing

  REACH - Forward

  PINCH Fingers

  SIT

  ROTATE TRUNK Sitting

  MANUAL DEXTERITY Hands/wrists

  FINGER DEXTERITY