Lead Pharmacy Tech

SUMMARY

Under supervision of Pharmacy Supervisor or Pharmacist-in-charge, coordinates activities and functions of pharmacy technicians, students and support personnel in assigned areas of the department. Orients, trains, assigns work, maintains work schedules and evaluates performance of subordinate staff in keeping with established policies, procedures, standards of practice and scope of pharmacy services of the respective affiliate. All essential functions performed in this position are in consideration of the aging processes and human developmental stages (neonate, child, adolescent, adult, geriatric).

Regularly performs duties of other pharmacy technician job categories and other duties as assigned.

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

• Instill Trust and Value Differences
• Patient and Community Focus and Collaborate

• Orients, trains, schedules, provides functional guidance to, and evaluates performance of subordinate pharmacy technicians, students and support staff in assigned areas of responsibility.
• Continually reviews and analyzes operations recommending and implementing operational changes, new technologies, etc. that will increase the efficiency and level of service of the pharmacy in collaboration with Pharmacy Supervisor or Manager.
• Participates in the recruitment, retention, performance enhancement and competency assessment of subordinate staff in collaboration with Pharmacy Supervisors and other Group Leaders.
• Ensures compliance to established policies, procedures and relevant labor contracts. Provides actionable feedback to employees to promote effective teamwork and satisfaction in the workplace in consultation with Pharmacy Supervisor or Manager.
• Participates in the development of tools and standards to establish and improve competency levels of the pharmacy technician, student and support staff including orientation of new employees, in‑service training and competency assessments.
• Effectively and continually communicates with subordinate staff, management, and customers to facilitate the flow of operations. Provides timely and accurate communication, both written and verbal as appropriate, regarding operational changes and continuous quality improvement activities, including goals and objectives of the Pharmacy as they relate to assigned areas.
• Participates in continuous quality improvement activities and total quality management initiatives.
• Participates in or leads various committees, task forces, and performance improvement teams as assigned.
• Maintains pharmacy information systems, automated dispensing technology and other computerized or automated hardware and software used in the procurement, preparation or distribution of pharmaceuticals and related supplies. Performs routine preventive maintenance to all equipment according to standards for it.
• Oversees mandatory safety, environmental and infection control education and training programs in accordance with established hospital and departmental policies and procedures. Coordinates, as requested, the collection of data for quality assessment and improvement activities of the Pharmacy. Ensures monthly quality assurance inspections are completed.
• Regularly performs all duties of other pharmacy technician job categories and other duties as assigned.

• High school graduate or equivalence degree with completion of one to two years of college or comparable work experience preferably in a health‑care related field.
• Successful completion of the Rhode Island Hospital or The Miriam Hospital Pharmacy Technician Training Program, within 120 days of hire or transfer into the pharmacy.
• Certified by Pharmacy Technician Certification Board (PTCB)
• Maintains current licensure as a pharmacy technician in the State of Rhode Island.
• Effective interpersonal and communication skills.
• Knowledge of pharmacy information systems, automated dispensing technology and personal computers.

• Two…