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Head of Customer Success & Growth Operations

Job in Newport, Newport County, Rhode Island, 02840, USA
Listing for: Dockwa
Full Time position
Listed on 2026-10-09
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 140000 - 200000 USD Yearly USD 140000.00 200000.00 YEAR
Job Description & How to Apply Below

Dockwa is seeking a seasoned leader to run the Customer Success function and manage a Marina Success Managers team. You will build an operating model, coach the team, and stay close to customers to validate impact.

The role emphasizes hiring into a transitioning team, standing up segmentation and 1:many programs, and co-managing enterprise relationships. You will travel to engage strategic accounts and coordinate with cross-functional partners.

We are currently recruiting a Head of Customer Success & Growth Operations for our team in Newport, RI, United States.

The advertised compensation is 140..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Head of Customer Success & Growth Operations role in the description above.

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