Team Secretary - Adult ADHD service

Team Secretary - Adult ADHD service

The closing date is 27 July 2026

The postholder will be required to provide a comprehensive service as part of the administration team. The Team secretary will provide the public face of the Adult ADHD Service, assisting service users, their families and carers, and all other professionals, as well as providing general reception duties, taking telephone calls, and using electronic systems with a high degree of accuracy, always ensuring efficient and effective levels of service on a daily basis.

There will be extensive liaison with service users, GP's, clinical staff within the service and the general public, providing an excellent customer service to facilitate efficient and sensitive communication. Information received may be of a confidential or sensitive nature and will require courteous and diplomatic handling.

This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly. We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:

• Cornwall Foundation Trust
• Royal Cornwall Hospitals NHS Trust
• Cornwall and Isles of Scilly Integrated Care Board

If you do not currently work for one of these NHS organisations, your application will not be considered at this time.

The post holder should be able to work with minimum supervision and will be required to use initiative, planning and prioritising of own time in a busy and challenging environment. The post holder will also provide ad hoc administrative support, including inputting information onto RIO, and managing the waiting area. A professional and flexible approach and attitude is required along with honesty, integrity, and discretion.

The post holder must deliver a customer focused approach and respect the privacy, dignity, religious and cultural beliefs of others and always display the highest levels of confidentiality and have an open attitude to change.

• RSA III word processing or equivalent
• Reception or secretarial experience
• NVQ Level 3 in Administration
• GCSE Maths and English or equivalent
• Previous NHS experience

• Ability to meet deadlines and work under pressure whilst remaining calm
• Ability to be proactive and manage own workload using own initiative and unsupervised

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cornwall Partnership NHS Foundation Trust