Retail and Post Office Assistant

Retail and Post Office Assistant – Newquay

Location:

Newquay Posted:
Jul 10, 2026

Rate of pay: 12.71

• Contract:
  
  Part-Time
• Weekend Availability:
  Required
• Experience:
  
  Minimum 2 years retail, Post Office or banking experience preferred
• DBS Check:
  Enhanced DBS required

At South Coast Retail, we’re proud to deliver essential Post Office and retail services across South West England. Our branches are trusted hubs of the community, offering everything from bill payments to everyday essentials, always with a friendly, professional touch.

We’re on a mission to set new standards in customer service and branch excellence. That means investing in great people, creating supportive workplaces, and staying committed to quality in everything we do. Join us and be part of a growing team that puts community and customer care at the heart of its success.

• Serve customers at the Post Office counter, including handling mail, parcels, bill payments, banking services, and identity checks
• Provide knowledgeable support on Post Office products and services, ensuring accuracy and compliance. Process cash, card, and cheque transactions confidently and securely
• Maintain high standards of stock presentation and keep retail areas clean, tidy, and well‑organised
• Assist with daily branch checks, including cashing up, cash lifts, and safe counts
• Support customers with queries in a calm, friendly, and professional manner — even at busy times.
• Deliver outstanding service with a smile, every time
• Work closely with a friendly team to keep things running smoothly

• Has at least 2 years’ retail experience (Post Office experience is a bonus, but not essential)
• Is enthusiastic, friendly, and a natural problem-solver
• Has excellent communication and numeracy skills
• Physical fit enough to be able to lift and move parcels
• Has the right to work in the UK
• Is able to pass an enhanced DBS check

• Competitive pay & government pension scheme
• Full Post Office training provided
• Fast-track career development (we love promoting from within)
• Supportive and fun team culture

Please note:

Our branches operate Monday to Saturday, and shift patterns may vary each week depending on business needs.