Accounts Assistant

Work Schedule:

Monday to Friday (Full-time, in-person role).

About EPAS Ltd: Environmental Products and Services Ltd (EPAS Ltd) is a global leader in sustainable drainage and waste management solutions, including Grease Shield– The Grease Management Solution, Filter Shield– Food & Solid Waste Removal, and Flexi Plumb– Flexible Plumbing Fittings. Our globally award‑winning products enhance environmental efficiency, reduce carbon footprints, and support circular economy initiatives. With a strong focus on research, innovation, and regulatory compliance, we ensure our solutions meet the highest industry standards.

• Invoice and raise sales orders from Stockport and Newry locations.
• Create commercial invoices and manage the invoicing of daily jobs.
• Set up and maintain recurring invoices and manage maintenance contracts.

• Respond to customer emails, providing timely resolutions to queries.
• Send statements, copy invoices, and customer job sheets.
• Answer incoming calls, handling both customer service and accounts‑related queries.

• Open new customer accounts and perform credit checks, including verifying VAT numbers.
• Assist with customer credit issues, issuing credits where required.
• Maintain accurate customer records and assist with account updates.

• Allocate payments and take phone payments from customers.
• Chase outstanding payments and provide support for payment processing.
• Assist with staff timesheets at the end of each month.

• Ensure all financial and customer records are accurate and compliant.
• Update utility spreadsheets and handle supplier details forms for new customers.
• Assist with maintaining relevant financial and operational spreadsheets, such as the maintenance contract spreadsheet.

• Book flights, accommodation, and manage installation scheduling for engineers.
• Organise service visits and installations, coordinating with customers and engineers.

• Previous experience in accounts or customer service, preferably within a similar industry.
• Proficiency in Sage 50 Accounts software is required.
• Strong communication skills, both written and verbal.
• Organised with great attention to detail and the ability to manage multiple tasks.
• Experience with invoicing, payments, and customer account management.
• Ability to work both independently and within a team environment.

EPAS Ltd offers an attractive benefits package, including:

• Private Health Insurance for the employee, partner, and children (up to age 25) after a 9‑month qualifying period.
• Death in Service Life Insurance after the qualifying period.
• 30 Days’ Paid Holiday per annum.
• Company pension contribution.
• Free on‑site parking.
• A dynamic and supportive work environment with opportunities for growth.
• Training and professional development opportunities.