Customer Advisor - NI

Position Details

Customer Advisor – 3‑month fixed‑term contract. Available part‑time or full‑time: 11.25, 18.75 or 36.75 hours per week. Shifts Monday through Sunday, 6:00 am – 10:00 pm. Notional hourly rate: £13.10.

Location:

B&Q Newry.

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

Join our team and become an expert advisor, an inspiration and guide. You will get to know every customer and their home improvement projects. Sales will be important, as will managing stock, setting up displays, and ensuring the store looks great. You’ll have the opportunity to be trained in paint‑mixing and cutting timber, but great customer service will be your main aim.

We look for someone who is happy to help, eager to learn and has a slight obsession with home improvement. You’re friendly and outgoing, get a buzz from helping others, and are happy to expand your skills using new technology and learning new ways of working. We also expect you to work well in a team and be flexible enough to work on a rota that includes weekends, evenings and bank holidays.

We’re committed to making B&Q more diverse and representative of the communities we serve. Everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits: competitive salary, an award‑winning pension scheme, Share Save options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more. We also provide generous breaks to keep you refreshed and able to perform at your best.

We can support you during the application or interview process – please contact  for any recruitment adjustments.