Hybrid Customer Service Team Leader – Growth & Coaching
Job in
Newry, County Down, BT34, Northern Ireland, UK
Listed on 2026-08-20
Listing for:
TP
Full Time
position Listed on 2026-08-20
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management, Bilingual -
Management
Client Relationship Management
Job Description & How to Apply Below
Teleperformance in Newry is seeking a Customer Service Team Leader to manage a team of Client Executives in a hybrid role (50% WFH / 50% onsite). Hours are Mon–Fri 09:00–18:00, 40 hours per week, with permanent contract and a salary of £27,135.99. Lead by example, coach staff, and drive performance to exceed client expectations.
You will coordinate productivity, handle escalations, and ensure high levels of customer satisfaction while fostering professional development and internal progress.
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