More jobs:
Customer Experience Lead & NPS Advocate
Job in
Newry, County Down, BT34, Northern Ireland, UK
Listed on 2026-08-28
Listing for:
TWU-Center for Women Entrepreneurs
Full Time
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Job Description & How to Apply Below
Hertz is seeking a Customer Experience Associate to deliver superior service at the counter and drive guest satisfaction. You will resolve issues on the spot, coach team members, and act as the central NPS liaison for management, communicating results and actions across the location.
The role emphasizes hospitality, professionalism, and adherence to company policies while supporting operations and sales initiatives to improve the guest experience.
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