Email Deliverability Consultant

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Bloomreach is building the world’s premier agentic platform for personalization. We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We’re taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise—available on demand, at every touchpoint in their journey.

We’re designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer‑first work marketers were always meant to do. All of that is built on the intelligence of a single AI engine—Loomi AI—so that personalization isn’t only autonomous…it’s also consistent. From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty.

We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.

Are you the kind of person who spends more time in their inbox than anywhere else? Do you get a thrill out of making sure emails land right where they should? If so, we have the perfect job for you!

We serve more than 450 customers globally, sending 45+ billion emails a year, both transactional and marketing. Email remains a key revenue‑driving channel in e‑commerce and therefore we need to deliver top‑notch quality. Most of our customers are proudly part of the 99% inbox club and the challenge for you will be to keep that high standard at scale, even with all the new customers we are gaining every quarter.

• Master the Inbox
  • Take charge of email deliverability, ensuring that emails sent from our platform reach the inbox and not the spam folder.
  • Set up monitoring and alerting on email performance metrics such as open rates, click‑through rates, and bounce rates, and optimize processes for success.
• Stay Trendy
  • Keep your finger on the pulse of email compliance trends and regulations, such as GDPR, CCPA, and evolving authentication standards, and ensure our practices stay up to date.
  • Identify emerging email marketing trends and technologies, ensuring we stay at the forefront of innovation.
• Be a Data Detective
  • Dive deep into data analytics to identify issues and trends that affect email deliverability.
  • Collaborate with our email vendors to find solutions to your findings.
• Be a Technical Guru
  • Implement best practices for email authentication and security.
  • Work with the services team to develop best‑practice guidelines for our customers.
• Collaborate with product team
  • Work with our product and engineering teams and suggest ideas for features that will drive personalized and effective email campaigns.

• Professional experience in email deliverability and inbox placement
• Personal motivation, independence, and fluency in English

• Experience in the marketing automation field
• Excellent fluency with data—analytical skills and the ability to use data to generate actionable insights and solve problems
• Tech savviness—understanding complex email scalability challenges globally and a proven ability to solve them
• At least 3 years of experience in this field
• Ability to work with customers, challenge them on their practices, and influence adoption of best‑practice models

• Adaptable and flexible—willingness to explore new technologies and business models, and willing to grow as a person
• Determined—making difficult decisions and trade‑offs and following through
• Communication skills—handling difficult situations and talking to customers, internal stakeholders, and partner organizations
• Independence and self‑organization to navigate ambiguous situations, prioritizing effectively while juggling multiple projects at different maturity stages
• Growth mindset, highly collaborative, comfortable in a high‑ownership/high‑accountability environment
• Entrepreneuria…