Credit Controller

As a Credit Controller, you will be a vital member of our finance team, responsible for managing the company’s credit risk and ensuring a healthy cash flow. You will balance a firm approach to debt recovery with a commitment to maintaining excellent customer relationships, acting as a key point of contact for both internal teams and global partners.

• Standard Credit Control and relationship/customer management
• Monthly review meetings and overview of aged debtors
• Posting and allocating daily payments. Submitting monthly up to date statements
• Manage relationships with customers and team members.
• Deciding on credit and payment terms for new and existing debtors while following strict processes
• Responsibility for cash collections within customers agreed terms
• Compile and act upon debtors aged listing reports
• Apply and review credit insurance cover as required
• Resolving queries both internally and externally around outstanding invoices
• Be able to understand and deliver information from our accounting system.
• Develop and maintain a positive working relationship with all our customers.
• Facilitating the effective resolution of invoice related queries
• Setting up new accounts daily. Allocating a credit facility based on customers’ credit reports
• Liaise with other offices Globally and other internal teams locally to ensure efficient order flows
• Understanding of a credit report and how to manage changes as and when required

The above list is not exhaustive and is mainly a guideline of some of the duties undertaken

• A candidate who embodies our values and places the customer at the heart of everything they do.
• 2+ years of previous credit control experience working in a finance department or similar would be an advantage
• Previous experience of dealing with a large customer base and working in a fast-moving and complex environment
• Highly motivated with the ability to work in a team as well as individually
• Excellent written and verbal communication skills
• Exhibit excellent organizational skills and attention to detail along with a proven ability to meet deadlines
• Confidence to handle situations as they arise and think on your feet to find the best solutions.

• Previous experience in a similar role.
• Proficient in Debt management & Cash collections
• IT skills, including knowledge of SAP.

• A proactive approach to work, embracing company values.
• Excellent communication skills.
• Ability to prioritise workload.
• Proficiency in Office Applications, particularly Microsoft Excel.
• Strong attention to detail and sound decision-making.

• Ongoing training to build confidence in handling customer queries.
• SAP system training

• A competitive salary
• 33 Days Annual Leave
• Enhanced Company Pension Contribution
• Private Medical Cover
• An employer with a clear sustainability strategy (for our planet, customers, and employees).
• We invest in your development and believe in lifelong learning.
• Our Unique Unilin DNA.
• Enjoy great discounts on our products.
• In short, you’ll be joining a Top Employer!