IT Support

Overview

We are Cunningham. We are one of Ireland's award-winning building and civil engineering contractors with an extensive track record in delivering projects across multiple sectors in Ireland, including mission critical, healthcare, education, fit out and residential. The company has recently expanded into new markets and business sectors, particularly in the infrastructure and specialist areas and has gained a reputation as a leading and reputable contractor who delivers quality assured solutions to its wide-ranging customer base.

Our people are at the heart of everything we do, and we're committed to delivering an exciting career with learning, development and progression potential. We are currently seeking an experienced and talented IT Supp
ort Technician to join our high performing team.

REPORTING TO: IT Manager
LOCATION: Based in Newry, Co Down
CONTRACT TYPE: Full Time, Permanent
HOURS: Monday Friday (early finish on Fridays)
ROLE

PURPOSE:

1st Line IT Support

As well as getting hands-on exposure to a number of new and ongoing upgrade projects, you will facilitate in the effective operation and daily support of the company network, systems and processes.

• To provide technical support for all hardware, software and associated peripherals/devices across 10 sites in N. Ireland/Ireland.
• To install, configure and maintain operating systems to agreed standards.
• To perform upgrades, new installations and carry out routine procedures on site infrastructure.
• Troubleshooting system, server and network problems and diagnosing and solving hardware and software faults.
• Helpdesk Administration and Escalation, Backup, Antivirus, Office
  365 and IT Asset Management Administration

• 3rd level education and a background within a similar IT Support environment.
• Office 365 Desktop Apps (Word, Excel, Outlook etc.)
• Experience of Office
  365 administration including Exchange, One Drive, Teams and Share Point
• Experience of Windows Server including active directory, group policy and HyperV
• Good communication required with excellent written and verbal skills.
• Full Drivers license

• 31 days Annual Leave
• Life Assurance Policy
• Pension Scheme
• Employee Assistance Programme
• Flexible Working Policy
• Wellbeing Events
• Company Occupational Health
• Social Events
• Team Development Days
• Ongoing Training & Development
• Bespoke career pathways
• Support for Chartership Pathways
• State-of-the-art office facilities
• On-Site Car Parking
• Professional Membership Support
• Branded clothing