ServiceNow Business Process Consultant; S2P​/FCM

Service Now Business Process Consultant (S2P / FCM)

We are seeking an experienced Service Now Business Process Consultant to lead the design and requirements definition for a Service Now Source-to-Pay (S2P) implementation, with additional scope covering Finance Case Management (FCM). This engagement focuses on the initial design phase, with potential follow-on build and delivery phases to be scoped under a separate Statement of Work. It is available to start straight away.

• Lead end-to-end process design and requirements definition for Service Now Source-to-Pay (S2P) capabilities
• Facilitate discovery and design workshops across procurement, supplier management, and finance stakeholders
• Define future‑state process flows, use cases, and functional requirements aligned with Service Now best practice
• Support early Finance Case Management (FCM) design activities, including scoping, process definition, and high‑level functional design
• Collaborate closely with technical and delivery teams to ensure designs are clear, implementable, and aligned
• Produce high‑quality design artefacts, including process maps, requirements documentation, and design assumptions
• Participate in validation sessions and stakeholder walkthroughs to confirm alignment prior to build decisions

• Strong experience as a Service Now Business Process Consultant, with a focus on Source‑to‑Pay (S2P)
• Proven background in procurement and finance process design within enterprise environments
• Demonstrated experience leading design‑phase engagements, including workshops and requirements definition
• Familiarity with Service Now Finance Case Management (FCM) or willingness to support early design work in this area
• Ability to work autonomously in short, outcome‑driven consulting engagements

Mid‑Senior level

Contract

Consulting and Information Technology

IT Services and IT Consulting and IT System Custom Software Development