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Site IT Team Lead — Service Desk Excellence

Job in Newry, County Down, BT34, Northern Ireland, UK
Listing for: Enso Recruitment
Full Time position
Listed on 2026-10-26
Job specializations:
  • IT/Tech
    Systems Administrator, IT Support, HelpDesk/Support, IT Project Manager
Salary/Wage Range or Industry Benchmark: 40000 - 55000 GBP Yearly GBP 40000.00 55000.00 YEAR
Job Description & How to Apply Below
A leading Managed Services organisation is seeking an IT Technical Team Lead in Newry, UK. This hands-on role blends people leadership with service delivery ownership, focusing on core infrastructure technologies. Responsibilities include leading a service desk team, ensuring customer satisfaction, managing SLAs, and providing technical guidance. Ideal candidates have experience in managing technical support teams, solid knowledge of Windows Server, Active Directory, and excellent communication skills.

A full driving license is necessary due to occasional travel.
This posting is for the On‑Site IT Team Lead — Service Desk Excellence role at Enso Recruitment, based in Newry, Northern Ireland, United Kingdom. Our team is growing, and we are hiring a On‑Site IT Team Lead — Service Desk Excellence in Newry, Northern Ireland, United Kingdom. This role is for the On‑Site IT Team Lead — Service Desk Excellence role at Enso Recruitment.
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