Quality Assurance Technician

Want to play your part in shaping the future of sport? At STATSports, you’ll join a team trusted by the world’s biggest athletes and organisations. Our technology powers performance on the biggest stages and drives the next generation of athletes.

From our beginnings in 2007 to becoming the global leader in GPS player tracking, innovation has always driven us forward and our people make it possible. We work hard, we celebrate success, and together we’re creating something special. The next breakthrough in sport could have your name on it.

As a Quality Assurance Technician, you will be responsible for testing, validating, and managing all STATSports hardware products that pass through our QA function. You will work closely with the Testing Supervisor and wider Operations team to ensure products are fully functional, correctly configured, and ready for use by elite athletes and professional teams worldwide. This role requires strong attention to detail, a proactive mindset, and an ability to troubleshoot technical issues efficiently in a fast-paced environment.

• Take ownership of all products passing through the QA process within the warehouse.
• Perform functional testing on all STATSports hardware and accurately record results.
• Manage new and returned products, including firmware updates, device setup, and configuration.
• Troubleshoot hardware and software issues, identifying and documenting root causes.
• Ensure smooth and efficient movement of stock between warehouse locations in collaboration with the QA and Operations teams.
• Maintain accurate records using NAV ERP and Microsoft Excel.
• Produce weekly reports detailing testing outcomes and volumes of new and returned products.
• Communicate regularly with the Testing Supervisor and Head of Operations regarding trends, recurring issues, and process improvements.
• Follow all operational procedures, QA standards, and reporting structures.
• Uphold high standards of health & safety, hygiene, and security at all times.
• Contribute to the development and continuous improvement of QA Standard Operating Procedures (SOPs).

Essential Requirements

• Experience using Microsoft Office, particularly Excel.
• Strong attention to detail and a methodical approach to work.
• Ability to work independently while contributing effectively within a team.
• Highly motivated with a proactive, problem‑solving mindset.
• Strong communication skills and a willingness to learn.

• Degree‑level education or equivalent experience.
• Experience configuring and setting up electronic devices (e.g. mobile devices, Wi‑Fi, hardware products).
• Previous experience troubleshooting technical issues and identifying root causes.
• Experience with inventory management, stock movement, or reporting.
• Interest or background in sport, with an understanding of the expectations of elite sporting clients.

We believe that diverse teams have the greatest impact, so we really care about creating a diverse and inclusive environment. At STATSports, no one wins unless everyone wins so we’re focused on creating a team where everyone feels they belong. We welcome people from all backgrounds, with different perspectives, ideas and experiences to work with us. If you do, you'll be joining an environment where everyone has an equal opportunity to share their opinion, showcase their skills, develop their career and be part of a caring and inclusive team.

We’re still a small business that happen to be the world leader in our field, that means you can be a part of something big. Working at STATSports, you’ll have a real impact and see directly how the day‑to‑day work you do makes a difference in sport at the elite level. You’ll collaborate with a world‑class team and be given the freedom to innovate, create and deliver at the highest level.